Cookie Policy

Welcome to Eastside Eye Care!

This cookie policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit:

• https://www.eastsideeye.com.au

(Hereinafter referred to as “Eastside Eye Care”).

The information collected through cookies will be under responsibility and in charge of:

• Eastside Eye Care
• Phone: (07) 3153 1000
• Email: info@eastsideeye.com.au

In this cookie policy, the words “website” refer to Eastside Eye Care website, “we”, “us”, “our” and “Eastside Eye Care” refer to Eastside Eye Care, and “you” and “user” refer to you, the user and visitor of the website.

This cookie policy should be read together with our privacy policy and our terms and conditions.

By using the website, you accept the use of cookies by Eastside Eye Care, in the terms contained in this policy.

1. WHAT ARE COOKIES?

Cookies are small text files placed on your computer or mobile device when you visit a website. These files enable the website to recognise your device and recall whether you have visited the site before. Cookies are a common technology on the web and have been used by most websites for many years. They play a crucial role in making websites function more effectively. Cookies help track which sections of the website users interact with and allow for a personalised browsing experience. Additionally, cookies provide valuable data that helps us monitor and enhance the website’s performance.

2. CONSENT

When you visit our website, a notice will appear informing you about our use of cookies. By clicking 'Accept' on this notice, you are giving your explicit consent for cookies to be placed on your device. These cookies are utilised to improve your browsing experience, customise content, analyse site traffic, and enable specific functionalities related to our online operations.

Your consent allows us to offer you a more tailored and efficient user experience. If you decide to withdraw your consent at any point, you can do so by adjusting the cookie settings in your browser. However, please be aware that disabling certain cookies may reduce the functionality of the site and negatively impact your overall experience.

3. LEGAL BASIS AND LEGITIMATE INTERESTS

On our website, we use cookies based on our legitimate interests to provide the best possible user experience and to continuously enhance our site. These interests include optimising our online services, personalising content and advertising, and ensuring the security and efficiency of our website.

Cookies enable us to gain insights into how users interact with our website, allowing us to tailor and improve our services and functionalities to better meet their needs and preferences.

Although we believe that our legitimate interests in using cookies do not outweigh your fundamental rights and freedoms, you still have the choice to refuse or manage the use of cookies through your browser settings or by using the tools available on our website.

4. WITHDRAWAL AND OBJECTION (OPT-OUT)

By accessing our website, you agree to the use of cookies that enhance the browsing experience and allow the personalisation of content and advertisements. However, we understand and respect your right to privacy. If you wish to opt-out or exercise your choice to not participate (Opt-Out), you can set your browser to refuse all cookies or to indicate when a cookie is being sent.

Please note that some features of the site may not function properly without the use of cookies. In addition, we provide links or tools on our site that allow you to specifically decline the use of certain cookies.

5. STORAGE DURATION OF COOKIES

The cookies used on our website have different retention periods depending on their purpose. Necessary cookies, which are essential for the basic operation of the site, are stored only for the time necessary to provide the services requested, such as secure access to restricted areas or user authentication. These cookies cannot be disabled, as without them the website would not function properly.

Functionality cookies, which allow us to remember your preferences, such as language or personalised site settings, may have a variable duration. Some of these cookies may be session cookies, meaning that they are deleted when you close your browser, while others may be stored for longer periods, up to several years, to provide a smooth and consistent user experience on repeat visits.

Analytical cookies allow us to track activity on the website to improve its performance and the user experience. These cookies are kept for a maximum of 24 months before being automatically deleted. You can manage or delete these cookies at any time through your browser settings. However, by disabling or deleting these cookies, some functionality of the site may be limited, which could affect your browsing experience.

In addition, there are cookies that can be classified in the ‘other’ category, which include those that do not fit directly into the above categories but are used for other specific purposes, such as improving security or analysing the more detailed use of the website. These cookies have different durations and, like analytics cookies, can be managed or deleted at the user's discretion through browser settings.

Please note that deleting or rejecting cookies may adversely affect the functionality of the site and may limit some features, impacting the overall experience when interacting with our website.

6. COOKIE SETTINGS

If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all or parts of the functionalities of Eastside Eye Care.

If you want to remove previously-stored cookies, you can manually delete the cookies at any time. However, this will not prevent Eastside Eye Care from placing further cookies on your device unless and until you adjust your Internet browser setting as described above.

We provide the links for the management and blocking of cookies depending on the browser you use:

• Microsoft Edge: https://support.microsoft.com/en-us/office/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09?ui=en-us&rs=en-us&ad=us
• Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Opera: https://help.opera.com/en/latest/web-preferences/

In cases where you access the website through an iOS or Android mobile device, please follow the instructions below to delete or block cookies on your device:

• Android: https://support.google.com/answer/32050
• iOS: https://support.apple.com/en-us/HT201265

7. COOKIES WE USE

We use the following cookies on our website:

Our cookies are used for the following purposes:

Necessary: Necessary cookies are essential files that enable basic functions on the website, such as navigation and security. They do not collect personal information.

Functional: We use functional cookies to enhance your online experience by remembering user preferences and settings and maintaining consistency across the website, without tracking activities.

Analytics: These cookies help us understand how visitors use our website, by collecting information showing which are the most visited pages and other data regarding an analytical flow. We use this information to create a better experience for all users in our website.

Other: Cookies in the ‘other’ category include those that do not specifically fit into the necessary, functional or analytical categories. These cookies can fulfil various functions, such as improving the security of the site or providing advanced analysis of the use of the website.

9. CONTACT US

If you have questions or concerns about this cookie policy and the handling and security of your data, please contact us using the contact information below:

Eastside Eye Care

Phone: (07) 3153 1000

Email: info@eastsideeye.com.au